POLICIES

Delivery & Processing Time
The time I need to prepare an order for dispatch varies. For details, see individual items or contact crystal@artwithcrystal.com.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
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Returns & Exchanges
Due to the risks involved with COVID-19, returns and exchanges will not be accepted at this time for orders placed after March 24, 2020. I am following the Canadian Government’s mandated rules and recommendations for safety with all orders packaged for you as well. Thank you for understanding.

I pour my heart and soul into making the highest quality product for you so if for some reason you’re not happy with your purchase, please do not hesitate to let me know.